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Helplines.



A number of local and national organisations provide telephone help for times when you need urgent help and support, or just need to talk through your concerns.

Helplines cover a wide range topics, are free of charge and confidential. They also provide information about other agencies that offer expert help.

Local agency helplines are usually open during office hours, whilst the majority of national helplines are open 24 hours, providing someone to talk to at any time of the day or night.

The only cost is the price of the telephone call at national or local rates, or freephone numbers.

Local Helplines:
Agency Description Helplines Call Charge
A-DASH (Adolescence Drug and Alcohol Service or Hertfordshire) A free confidential specialist treatment and help for people under 18. 01923 427288 Local rate
Carers in Hertfordshire Support & information for families, friends & neighbours who provide care for others 01920 586969 Local rate
Dacorum Carers' Centre Support & information for families, friends & neighbours who provide care for others 01442 253344 Local rate
Domestic Violence/Abuse Line For advice, help in your area or just to talk 0808 2000 247 Freephone
Drug Interventions Programme (DIP) The Drug Interventions Programme is a critical part of the Government's strategy for tackling drugs. 0800 2942 422 Freephone
Relate Crisis counselling for relationship difficulties 01442 262618
01727 858126
Local rate
The Samaritans Support for anyone in crisis 01923 233333 Local rate
Turning Point Provides services for people with complex needs, including those affected by drug and alcohol misuse 01727 893344
01442 240 579
Local rate
Victim Support Emotional support for victims of crime 01707 354626
01923 212766
Local Rate


National Helplines: * = 24 hours

National Helplines:
Agency Description Helplines Call Charge
AA* For those with alcohol problems 0845 769 7555 Local rate
Al-Anon* For families of problem drinkers 020 7403 0888 National rate
Drinkline Information & advice for alcohol problems 0800 917 8282 Freephone
National AIDS Helpline* Advice & support for worries about HIV and AIDS 0800 567123 Freephone
Talk to Frank* Advice & information about drugs problems and local agencies 0800 776600 Freephone
NHS Direct* Advice about all health concerns 0845 4647 Local rate
NHS Smoking Helpline* Help, advice & local information on how to stop smoking 0800 169 0169 Freephone
Release* Advice for those arrested/charged with drug-related offences 020 7729 9904 National rate
Re-Solv For problems with solvent abuse 0808 800 2345 Freephone
The Samaritans* Support for anyone in crisis 0845 790 9090 Local rate


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